Complaints Procedure

 If you wish to register a complaint, please contact us in writing   or by telephone to the following:

 Address:    The Complaints Officer
                     Cornerstone Finance
                     Unit E, Copse Walk
                     Cardiff Gate Business Park
                     Cardiff
                     CF23 8RB
 Tel no:        02921 660 550 

 If we cannot settle your complaint with us, you may be entitled   to refer it to the Financial Ombudsman Service who can be   contacted at:

 Address:    The Financial Ombudsman Service
                     Exchange Tower
                     London
                     E14 9SR

 Tel no:        0800 0234 567